BY Flourimus

Track Every Patient's Journey from Visa Application to Full Recovery

Your admin team spends 3+ hours daily coordinating patient visas, flight arrivals, hotel bookings, and WhatsApp messages. MediFlow automates 80% of this work, so you can focus on what matters: exceptional patient care.

Trusted by leading clinics in UAE Healthcare
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About WasilCare

Built by Medical Tourism Professionals, For Medical Tourism Professionals

WasilCare was founded in 2025 after witnessing countless Dubai clinics struggle with the same problem: managing international patients is overwhelming. While excellent EMR systems exist for medical records, nothing specifically tracks the complete patient journey - from the moment they book a consultation to their final follow-up appointment months later.

We interviewed 50+ clinic managers across Dubai Healthcare City, JLT, and DIFC. Every single one said the same thing: "We lose hours daily coordinating visas, flights, hotels, and documents. It's pure chaos."

WasilCare solves this. We combine patient medical management with travel coordination, giving you one unified dashboard to see exactly where every patient is in their journey.

Key Values and Vision

  • Innovation
  • Simplicity
  • Efficiency
  • Reliability
  • Support
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Mission Statement

To empower medical tourism clinics with technology that eliminates administrative chaos, so they can deliver world-class patient experiences without the coordination headaches.

Why Choose us

Everything You Need to Manage Medical Tourism Patients. No fluff. No features you'll never use. Just the essentials that save you time every single day.

WhatsApp Automation

Automatically send appointment reminders, flight arrival confirmations, and post-procedure care instructions via WhatsApp. Your patients get timely updates without your team lifting a finger. Supports English, Arabic, and 12+ languages.

Patient Status Tracking

See exactly where every patient is: Inquiry → Consultation Booked → Visa Applied → Visa Approved → Flight Booked → Arrived in Dubai → Procedure Complete → Recovery → Departed. No more "Where is this patient?" confusion.

Document Collection Portal

Patients upload passports, medical reports, insurance documents, and ID cards directly through a secure portal. No more hunting through email attachments or WhatsApp media. Everything organized in one place.

Hotel & Transport Coordination

Log hotel bookings, airport pickup times, and local transportation arrangements. Your team always knows where patients are staying and how they're getting to appointments.

Pricing

Transparent Pricing. No Hidden Fees. Cancel Anytime.

Choose the plan that fits your clinic's size. All plans include core features—no artificial limitations.

STARTER

Perfect for the clinics handling 10-30 international patients per month

AED 499/month
How it works

From Chaos to Clarity in 4 Simple Steps

Get your clinic fully set up and running in less than 48 hours

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1

Sign Up & Quick Setup

Create your wasilcare account using your clinic email. Connect your Business number—we'll guide you through it.

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2

Customize Your Workflow

Define your patient journey stages. Default stages work for 90% of clinics, but you can customize as needed.

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3

Add Your Patients

Enter patient details in seconds via our bulk upload feature. wasilcare automatically sends the patient a secure link to upload their documents (passport, medical records, insurance)

4

Let Automation Work for You

From here, MediFlow runs on autopilot.Your admin team saves 15+ hours every week. That's 60+ hours a month to focus on patient care instead of coordination.

Core Services

More Than Just Software—We're Your Medical Tourism Operations Partner

Patient Coordination Platform

Our cloud-based CRM tracks every aspect of your international patients' journey. From initial inquiry through post-procedure follow-ups, manage it all without switching between Excel sheets, WhatsApp, and email.

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WhatsApp Business Integration

Connect your clinic's WhatsApp Business account directly to MediFlow. Send automated messages, appointment reminders, and procedure instructions in your patient's preferred language—all tracked in their patient record.

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Document Collection & Verification

Eliminate the chaos of email attachments and WhatsApp photos. Patients upload required documents through a secure portal. Your team reviews and approves them in one organized location.

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Custom Reporting & Analytics

Understand your medical tourism operations with detailed reports: patient volume by nationality, average time from inquiry to procedure, most common procedures, and revenue forecasting.

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Training & Onboarding Support

We don't just hand you software and disappear. Your dedicated onboarding specialist trains your entire team (in-person or virtual), sets up your workflows, and ensures smooth adoption.

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API Integration Services

Already using an EMR system like Clinicmaster, ClinicSoftware.com, or others? We can integrate MediFlow with your existing tools so data flows seamlessly.

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FAQ

Frequently Asked Questions

Everything You Need to Know About WasilCare

Generic CRMs are built for sales teams, not medical tourism clinics. They don't have features like visa tracking, flight arrival monitoring, or hotel coordination. MediFlow is purpose-built for the specific workflow of clinics treating international patients. You get exactly what you need, nothing you don't.

Most clinics are fully operational within 48 hours. The initial setup takes about 15 minutes. We schedule a 1-hour onboarding call to train your team and customize your workflows. You can start adding patients immediately after that call.

No! WasilCare complements your EMR system—it doesn't replace it. Your EMR handles medical records and billing. WasilCare handles patient travel logistics, document collection, and communication. Many clinics use both systems side by side. We can integrate them via API if needed.

Perfect! That's exactly who the Starter plan is for. You don't need a huge volume to benefit from WasilCare. Even coordinating 5 patients manually takes hours weekly. Automation saves time regardless of volume.

Absolutely. MediFlow uses bank-level encryption (256-bit SSL). All data is stored on Dubai-based servers compliant with UAE data protection regulations. We never share or sell patient data. You own your data 100%—you can export it anytime.

Yes! We offer a 14-day free trial. No credit card required. You get full access to all Professional plan features. If you love it, subscribe. If not, no problem—you can walk away with no questions asked.

We're flexible. Occasional overages won't trigger extra charges. If you consistently exceed your plan's limit, we'll recommend upgrading to the next tier. We notify you at 80% usage so you're never surprised.

Yes. All plans support multiple users. You can assign different permission levels: admins see everything, coordinators manage patients, doctors see medical info only, etc. Each user gets their own login.

Starter plan gets email support (48-hour response). Professional plan gets WhatsApp support (24-hour response). Enterprise gets priority WhatsApp support (4-hour response) plus a dedicated account manager. We also have a comprehensive help center with video tutorials.

Yes. Monthly plans can be canceled with 30 days' notice. Annual plans are non-refundable but you can use the service until your term ends. If you're unhappy in the first 30 days, we offer a full refund—no questions asked.

Yes! During onboarding, we'll help you import existing patient data from Excel spreadsheets or other systems. We provide templates to make the process easy. Our team can assist with bulk uploads if you have hundreds of records.
Contact

Ready to Transform Your Medical Tourism Operations?

Book a free 15-minute demo and see exactly how WasilCare works for your clinic. No pushy sales pitch—just a friendly walkthrough of the platform.

Phone+(01 234 567 890)
Emailinfo@wasilcare.com
Address
123 Main Street Apt 4B Springfield,
IL 62701 United States
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